Refund Policy for Web Storex

Effective Date: 14/01/2025

Thank you for shopping with [Digital Store Name]. We are committed to providing high-quality digital products and services. Please carefully read our Refund Policy before making a purchase.

1. Refund Eligibility

Refunds are available for the following types of digital purchases:

    • Software/Applications: Refunds may be requested if the product does not meet the specifications or features advertised.

    • Digital Content (eBooks, Music, Videos, etc.): Refunds will only be provided if the content is faulty or corrupted upon delivery, or if there is a technical issue preventing access to the content.

    • Subscriptions or Services: Refunds will be considered if there is a failure to provide the service within the specified timeframe or if the service does not meet the advertised expectations.

Refunds will not be granted for the following:

    • Change of Mind: We do not offer refunds simply because you changed your mind.

    • Used or Downloaded Products: Once digital products are downloaded, installed, or accessed, they are typically non-refundable.

    • Expired Requests: Refund requests must be made within [insert number of days, e.g., 7-14 days] from the date of purchase.

2. How to Request a Refund

To request a refund, please follow these steps:

    1. Contact Us: Reach out to our customer support team at [Contact Email/Phone Number].

    1. Provide Details: Include your order number, a description of the issue, and any relevant screenshots or information about the problem.

    1. Review: Our team will review your request and get back to you within [X] business days.

3. Refund Process

Once your refund request is approved, we will:

    • Process the refund to the original payment method.

    • Notify you via email once your refund has been issued.

    • Please note that refunds may take [X] business days to reflect in your account, depending on your payment provider.

4. Exceptions

Refunds may be provided on a case-by-case basis for:

    • Defective Products: If a product is found to be defective or malfunctioning, we will issue a full refund or offer a replacement if applicable.

    • Billing Errors: If a billing error occurs, we will promptly correct the issue and process a refund for any overcharged amounts.

5. Subscription Cancellations

For subscriptions, you can cancel your subscription at any time before the next billing cycle. Please note:

    • No refund will be issued for previous billing periods.

    • After cancellation, your subscription will remain active until the end of the current billing period.

6. Digital Products with No Refunds

Certain digital products or services may not be eligible for refunds due to the nature of the product, such as:

    • Gift cards, download codes, or software keys.

    • Once the product has been downloaded, unlocked, or accessed in any way, it is non-refundable.

7. Customer Support

If you need assistance with a refund request or have questions about this policy, please contact us at:

Web Storex
Email: hello@webstorex.in
Phone: +91 8515840294
Address: India, West Bengal, Kolkata, XXXXXX

8. Changes to This Refund Policy

We reserve the right to amend this Refund Policy at any time. Any updates will be posted on this page, and the new policy will take effect immediately upon posting.